Who We Are
neooverse is an immersive virtual collaboration platform that provides 3D workspaces, avatar-based interactions, and secure real-time communication.
neooverse controls the full platform infrastructure, data handling, and access policies.
There is no external access or client-side control over the platform’s data processing pipeline.
Comments
When users submit comments, feedback, or support requests on neooverse, we collect the information entered in the form along with the device details necessary for security, anti‑abuse monitoring, spam detection, and service improvement.
neooverse does not allow any third-party service to view, analyze, or process comments.
All moderation, filtering, and security checks are performed internally within neooverse-managed systems.
No data is shared externally, and no public profile information is exposed unless intentionally displayed by the user inside a workspace.
Media
If users upload images or files within neooverse, they should avoid including embedded metadata such as GPS coordinates or sensitive EXIF information.
Uploaded files are stored securely within the neooverse environment.
No third-party file processing, extraction, or scanning systems are used.
Only authorized users inside your organization or workspace can access the shared files.
Cookies
neooverse uses cookies strictly to support platform functionality and improve the user experience. These include:
Authentication tokens to keep you logged in
Session preferences (audio/video settings, layout mode, avatar position)
Performance and load-balancing cookies to maintain workspace stability
neooverse does not use cookies for advertising, tracking, or profiling.
All cookies are controlled directly by neooverse, and none are shared with external parties.
Login cookies last for the session unless “Remember Me” is selected, in which case they persist securely for a limited period.
Embedded Content From Other Websites
neooverse may display optional third‑party materials such as embedded videos or external knowledge-base links.
These appear inside the environment only if intentionally added by the user or organization.
neooverse does not track your interactions with these external sites, nor do we allow them access to neooverse user data or sessions.
If you interact with such content, the data policies of the external website apply independently. neooverse does not send any personal data to these external providers.
Who We Share Your Data With
neooverse does not sell, share, or disclose user data to any third party.
Data is shared only in the following tightly controlled situations:
Internal neooverse infrastructure for platform operation
Your organization’s administrators, who manage access and compliance
Legal authorities, only when required by law with valid documentation
There is no access provided to advertisers, analytics companies, social networks, or any external parties.
How Long We Retain Your Data
The retention period depends on the type of data:
Workspace interactions (chat, voice, actions): transient and not stored unless explicitly required by your organization
User profiles: retained until deletion or account closure
Comments/support requests: retained for service history and support continuity
Uploaded files: retained until the user or organization deletes them
Users and admins may request modification or deletion at any time, subject only to legal and security requirements.
What Rights You Have Over Your Data
neooverse provides transparent control over your personal information.
Depending on your account status, you may request:
Export of all personal data associated with your account
Correction of inaccurate or outdated information
Deletion of your account and any stored personal data
Restriction of processing for compliance reasons
These requests can be made through your organization’s admin or by contacting neooverse support.
neooverse may retain necessary security or legal audit logs for compliance purposes.
Where Your Data is Sent
All data inside neooverse is processed and stored exclusively within neooverse-managed systems.
There is no data transmission to client-side services or third‑party processors.
Comments, interactions, and uploaded data are checked only through neooverse’s internal security mechanisms.
No external spam detection or content analysis services are used.
No third-party AI, moderation, analytics, or advertisement systems receive any form of user data.
neooverse maintains full, centralized control over its infrastructure, ensuring that all processing occurs within secure, organization-controlled environments.